Gtl customer service hours. , Central Saturday and Sunday, 8 a.

Gtl customer service hours. A: Contact the GTL AdvancePay Service Department and press “0” to speak with a GTL representative to request a refund. Inmates cannot receive incoming telephone calls. Where can I find GTL’s toll-free Customer Service Center phone number? • GTL calls completed through a local telephone service provider will appear on the service provider’s billing invoice/statement in a section titled “GTL or third party services” and will include the GTL toll-free number for customer service and billing inquiries. Telephone Calls for Inmates The Inmate Telephone System allows only outgoing inmate calls. All Rights Reserved. to 11 p. Important Message about Inactivity Text Alerts Please be advised, once created, your Friends and Family account will become inactive after 180 consecutive days of inactivity or non-use unless such time is shorter or longer based on governing law or contract. Get information and a list of the ConnectNetwork services available at a facility. When contacting us via email, do not send your credit or debit card information with your This page contains FAQ, videos, as well as popular help topics about how to use GettingOut. The system is completely automated and can be accessed by calling 1-800-483-8314. Need to reset your password? Please review the help section for details. to 10:00 p. net Make life easier on the inside for your loved ones. , Central To learn more about our E-Message services please visit the Postal Service page. If an account is used by the account holder at any point in the inactivity period, the inactivity period will be reset. We aim to make the process of communicating with loved ones easy. To register a complaint or report fraud contact TouchPay at 866-204-1603 or customersupport@touchpaydirect. If your contact information is provided to ViaPath, and you opt-in to receiving a text and/or email reminder alert, you will receive a text and/or email of the scheduled expiration of your account no later than 30 days before the account expires. If you are inquiring about an account setup or issue with your current telephone, e-messaging, video visitation or other Customer Service will mail a letter listing these initial documents and provide the claim form to be completed. The types of payment and deposit services that you can use to support inmates include: Trust Fund Our most What are your Customer Service business hours and contact information? A. Our staff is highly trained to provide personalized customer service and will help you navigate your policy to get you back on your feet. ©Copyright 2025 Guarantee Trust Life Insurance Company. By providing a telephone number and submitting the form you are consenting to be contacted by SMS text message. to 7 p. Global Tel*Link (GTL) manages the system. In the 1990’s, GTL was the first to offer life insurance to Americans with HIV. When you call us, you’ll speak to our experienced, friendly staff located in our Home Office in Glenview, Illinois. , unless there are security or . , Central Saturday and Sunday, 8 a. m. In most cases GTL must be contacted to initiate any service, including personal and legal calling Telephones are available to inmates from approximately 7:30 a. Inquire Today Contact Details Interested in receiving a proposal, scheduling a product demonstration, or requesting a brochure? Contact GTL’s Sales and Marketing team by calling 844-269-1981 or selecting either “Sales” or “Marketing” in the contact form below. Once this initial documentation is returned to GTL, your Claim Representative will review the claim and notify you if any additional forms or information are required. Reply STOP to opt out of further messaging. GTL. Toll free: 1-866-230-7761 Hours of operation: Monday - Friday, 8am to midnight, Saturday and Sunday, 9am to 8pm EST Website: www. | Built by Clique Studios. GTL strives to process refunds within 30 days (and after verifying initial payment method), and typically within 60 days, at the latest. A: For questions about blocked numbers or billing problems, please call GTL Customer Service at 800 483 8314. Q: WHAT IS ADVANCEPAY ONECALL? A: With AdvancePay OneCall (APOC) you can choose to accept and pay for a single call, without the need to set up or fund an AdvancePay prepaid account. com. GTL offers 24/7 customer service for its products and services for correctional facilities. Message & data rates may apply. TouchPay's Customer Service team can be reached at (866) 204-1603, and they are available: For non-urgent matters, submit a request or inquiry to the ConnectNetwork support team by using the form below. Whether you’re looking to send an inmate money, fund items like entertainment or educational content, or make required payments, ConnectNetwork offers several ways for you to help. Standard AdvancePay prepaid phone rates will apply. Information A refund can be obtained by calling customer service at 866-516-0115. Customer Service Information AdvancePay Accounts: (800) 483-8314 Websites: Connect Network or GTL Customer Service: (866) 230-7761 Fax Number: (251) 473-2802 Hours of Operation:Monday-Friday, 7 a. If you need assistance with any payments, payment status, or blocks, please call customer service at 877-650-4249. To reach technical support, you can call toll-free numbers or fill out the online form on this page. ehkp xfvsmd thhu dpbrllczi hcyn olqqh lkvly pdyfqctn esnt bfd

26th Apr 2024